Terms of Service

1. Who we are

Xeviora (xeviora.com) is a brand operated by LIU HU, a sole proprietor (“we”, “us”, “our”). Xeviora builds a family of software products. Contact: support@xeviora.com

These Terms apply to xeviora.com and to every Xeviora product, including the products currently sold through our checkout on xeviora.com:

• Ideas (ideas.xeviora.com)
• SVG Forge (svg.xeviora.com)
• AI Chat Exporter (aichatexport.xeviora.com)
• Bookmark Commander (bookmark.xeviora.com)
• ReadLens (readlens.xeviora.com)
• FeedLens (feedlens.xeviora.com)
• Auto Refresh (autorefresh.xeviora.com)
• Mail Toolbox (mailtoolbox.xeviora.com)
• PinLens (pinlens.xeviora.com)
• SheetPilot (sheet.xeviora.com)
• ScrnCap (scrncap.xeviora.com)
• ReelCap (reelcap.xeviora.com)

Each product’s own site also publishes product-specific Terms and a Refund Policy, describing that product’s features, plans and limits. Those product-specific terms apply together with these Terms; our 30-day money-back guarantee applies to every product.

By creating an account, installing one of our browser extensions or apps, or purchasing a plan, you agree to these Terms. If you do not agree, do not use our products.

2. The service

Xeviora products are software: browser extensions, web applications and creative tools. Each product is described on its own site and on xeviora.com/products, including what it does and what its paid plans include. We may improve, change or discontinue features over time. If we remove a core paid feature you are paying for, we will tell you in advance and you may cancel and request a refund under our Refund Policy.

3. Accounts

You must provide accurate information, keep your login credentials secure and be at least 16 years old (or the age of digital consent in your country). You are responsible for activity under your account.

4. Payments, billing and our reseller

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Checkout for all Xeviora products is handled securely on xeviora.com. Your purchase is also subject to Paddle’s Buyer Terms. Charges appear on your card or bank statement as “PADDLE.NET* XEVIORA” (or “PAYPAL *PADDLE.NET” for PayPal). For invoices, receipts, payment methods and refunds you can also visit paddle.net.

Prices are shown in USD. Taxes may apply depending on your location and are calculated at checkout.

5. Subscriptions and Lifetime plans

Subscription plans are billed in advance on a monthly or yearly basis and renew automatically at the then-current price until cancelled. You can cancel at any time from the product’s billing page or via the link in your receipt email. Cancellation stops future renewals and takes effect at the end of the current billing period; you keep access until then. We will notify you before any price change takes effect.

Where a product offers a Lifetime plan, it is a one-time payment that gives you access to that plan’s features for as long as the product is offered. It does not renew. If we ever discontinue a product, we will give at least 90 days’ notice.

6. Credits

Some products include or sell credits. Credits are prepaid usage units that can only be used within the product that issued them to access its features. Credits have no cash value, are non-transferable, cannot be sold, gifted, exchanged or redeemed for cash, and cannot be used for any other product or service. Credits are not a stored-value or payment instrument. Whether and when credits expire is stated on the product’s pricing page. Refunds for purchases that include credits are governed by our Refund Policy.

Where a product offers referral rewards, they are bonus credits only. They have no cash value, cannot be withdrawn or transferred, and may be withheld or removed if we detect self-referrals or abuse.

7. Refunds

We offer a 30-day money-back guarantee on every purchase. See our Refund Policy at https://xeviora.com/refund. Your statutory consumer rights are not affected.

8. Acceptable use

You agree not to use our products to: break any law; infringe anyone’s intellectual property or privacy; access content or data you are not authorised to access; violate the terms of third-party websites or services; send spam or unsolicited messages; collect personal data about others without a lawful basis; interfere with or overload our systems (including this site’s checkout and webhook endpoints); or resell or share the service without our permission.

Some products include AI features. You may not use AI features to create or distribute: content depicting a real person without their explicit consent; face swaps, deepfakes or voice imitations; sexual or adult content; content that infringes intellectual property or trademarks (including other companies’ logos); academic work to be submitted as your own; medical, legal or financial advice; or anything illegal, harmful or deceptive. AI output can be inaccurate — verify it before relying on it. We may filter inputs and outputs and suspend accounts that violate this section.

Content you choose to publish publicly (for example share links or public pages) must comply with this section. You can report content to support@xeviora.com and we may remove it.

9. Your content

You keep ownership of the content you create or upload. You grant us only the permissions needed to operate the service for you (for example, to store, process or display it). You are responsible for having the rights to the content you use with our products.

10. Intellectual property

Xeviora, its products and their software, design and branding belong to us. These Terms do not grant you any rights to our trademarks. Third-party names and trademarks mentioned on our sites belong to their owners; our products are not affiliated with or endorsed by them.

11. Disclaimers and liability

Our products are provided “as is” without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount paid for the service in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law or your statutory rights as a consumer.

12. Termination

You can stop using a product and delete your account at any time. We may suspend or terminate accounts that breach these Terms. Cancellation of a paid plan is handled as described in section 5.

13. Changes

We may update these Terms. We will post the new version here with a new date and, for material changes, notify you by email or in the product. Continued use after changes take effect means you accept them.

14. Governing law

These Terms are governed by applicable law. If you are a consumer, you also benefit from any mandatory protections of the law of the country where you live.

15. Contact

Questions about these Terms: support@xeviora.com